TaxAct vs. TaxSlayer: How Do They Compare?

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Tax season is here. Filing tax returns can sometimes be scary, overwhelming and expensive. But if you prefer to try to slay the Tax Beast on your own, there are low-cost, easy options to go the do-it-yourself route. Let's review two popular tax preparation services and take a look at how they stack up against each other in our TaxAct versus TaxSlayer comparison.

TaxAct vs. TaxSlayer: Overview

TaxAct	TaxSlayer
Free: $0 federal + $39.99 per state Deluxe: $49.99 federal + $59.99 per state Premier: $79.99 federal + $59.99 per state Self-Employed: $99.99 federal + $59.99 per state	Simply Free: $01 Classic: $30.36 sale ($37.95 regular)+ $44.95 per state Premium: $46.36 sale ($57.95 regular) + $44.95 per state Self-Employed: $54.36 sale ($67.95 regular) + $44.95 per state Use code SAVE20 at checkout for 20% off**
Guarantees Accuracy guarantee Maximum refund guarantee Satisfaction guarantee Money-back guarantee	Guarantees Maximum refund guarantee 100% accuracy guarantee
W-2 and Prior Year Import: Yes	W-2 and Prior Year Import: Yes
Audit Support: Audit defense for a fee; questions + next step help after an IRS notice	Audit Support: Basic inquiry help to full audit defense, depending on tier
Access to Tax Experts: Free account & technical support on all tiers; expert help for a fee	Access to Tax Experts: Yes, with Premium + Self-Employed

_{1Simply Free includes one free federal return. Simply Free may also include a free state return at certain times during the tax season, or may be free depending on any applicable coupons, discounts, or promotions. Simply Free is only available for those with a basic 1040. To qualify you must meet other eligibility requirements; offer may change or end at any time without notice. Less than the majority of U.S. taxpayers may qualify.}

^{**20% off your federal tax return. Offer is valid on federal tax returns e-filed by April 15, 2024, at 11:59 p.m. ET. Only valid for new or first time TaxSlayer users only. Promotion code must be entered at checkout. Offer is not applicable to state tax returns or additional products. Offer is valid for one-time use only and cannot be combined with any other coupons, promotions, discounts, or offers. Offer is nontransferable, cannot be sold or otherwise bartered, and is not applicable to previous purchases or returns.}

TaxAct Overview

TaxAct

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• Our Rating 4.5/5 How our ratings work

TaxAct has a robust accuracy and refund maximum guarantee that eclipses most competitors. Its no-frills tax service is easy to use and simple to navigate. It really shines with its Xpert Assist help service, which allows filers across all tiers to consult a tax expert, though the service now comes with a fee.

• Overview
• Pros & Cons

Overview

TaxAct’s filing software comes with four tiers: Free, Deluxe, Self-Employed, and Premier tiers. Whether you have the most basic tax filing needs or more complex filing as a freelancer or a business owner, TaxAct makes the process affordable and easy to navigate with its intuitive software. Keep in mind that filing a state return can come with a higher fee than other competitors.

Pros

• Maximum refund and accuracy guarantee
• Ability to import previous returns from other online tax softwares

Cons

• No free state return filing
• Live tax help from an expert now has a fee

TaxAct’s standout feature used to be its free live assistance from tax experts, Xpert Assist, no matter which edition you bought. While support staff is still available to answer questions seven days a week during tax season, Xpert Assist is now only available for a fee. Still, for those who aren’t filing multiple forms for taxes, the free support staff might suffice, should any issue come up.

The maximum refund guarantee goes beyond reimbursing you for what you paid to use TaxAct and can also cover the difference in your refund if you went with another tax prep platform.

The downside? You'll need to pay to file a state return. 

TaxSlayer Overview

TaxSlayer

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• Our Rating 4.5/5 How our ratings work

Regardless of which tier you opt for, TaxSlayer offers users an incredible amount of value for a relatively affordable price. Featuring a free federal version meant for simple tax situations, as well as a Classic tier that includes access to additional deductions, credits and forms and a Premium tier that comes with robust customer support functionality, you'll likely be able to find a service offered by TaxSlayer that satisfies your needs. Plus, active military members can file their federal returns for free with TaxSlayer.

• Overview
• Pros & Cons

Overview

TaxSlayer offers several tiers of service, ranging from a free federal version that’s best for simple tax situations to a premium tier that includes live chat support, as well as priority phone and email support. While not everyone qualifies for TaxSlayer’s free edition, pricing on all of TaxSlayer’s tiers compares favorably to its top competitors’ prices.

Simply Free includes one free federal return. Simply Free may also include a free state return at certain times during the tax season, or may be free depending on any applicable coupons, discounts, or promotions. Simply Free is only available for those with a basic 1040. To qualify you must meet other eligibility requirements; offer may change or end at any time without notice. Less than the majority of U.S. taxpayers may qualify.

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Pros

• Premium tiers are relatively affordable compared to competing products
• Free version available for some users
• Free federal returns for active-duty military members

Cons

• Some tax credit forms not available in free version
• Free version not available to high-income users

When it comes to cost alone, TaxSlayer is one of the more affordable options. A particularly great TaxSlayer feature is that active-duty military members can file taxes for free. And if you plan on doing your taxes on your phone, TaxSlayer's mobile user interface is pleasing to the eyes and easy to navigate.

However, help from a tax agent and audit protection are both only available for the Premium and Self-Employed tiers. Plus, customer support is only available by phone and email, while competitors offer video support. And while TaxSlayer offers a maximum refund guarantee and accuracy protection, some competitors offer more robust protection.

Related Article

9 Best and Cheapest Online Tax Services in November 2024

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Pricing

Both tax preparation programs offer free versions. However, should you need to file a state return, you'll need to pony up additional cash if you're using TaxAct—it's an additional charge per state.

In some cases, you may need to pay for a state return with TaxSlayer as well, depending on your state. (TaxSlayer's Simply Free includes one free federal return. Simply Free may also include a free state return at certain times during the tax season, or may be free depending on any applicable coupons, discounts, or promotions. Simply Free is only available for those with a basic 1040. To qualify you must meet other eligibility requirements; offer may change or end at any time without notice. Less than the majority of U.S. taxpayers may qualify.)

Right now, you can get 20% off with TaxSlayer using code SAVE20 at checkout.**

Use code SAVE20 at checkout for discount**

^{**20% off your federal tax return. Offer is valid on federal tax returns e-filed by April 15, 2024, at 11:59 p.m. ET. Only valid for new or first time TaxSlayer users only. Promotion code must be entered at checkout. Offer is not applicable to state tax returns or additional products. Offer is valid for one-time use only and cannot be combined with any other coupons, promotions, discounts, or offers. Offer is nontransferable, cannot be sold or otherwise bartered, and is not applicable to previous purchases or returns.}

^{1Simply Free includes one free federal return. Simply Free may also include a free state return at certain times during the tax season, or may be free depending on any applicable coupons, discounts, or promotions. Simply Free is only available for those with a basic 1040. To qualify you must meet other eligibility requirements; offer may change or end at any time without notice. Less than the majority of U.S. taxpayers may qualify.}

Across the board, TaxSlayer is the more budget-friendly option. Although TaxAct offers free customer support to guide you through your tax return, access to tax experts now comes at a fee, starting at $59.99 at the Free level.

When comparing similar tiers, TaxSlayer's Premium version, which is the tier with the most bells and whistles (outside of Self-Employed), is slightly pricier than TaxAct's Premier edition. (Note that TaxSlayer does include live help from a tax agent in their Premium tier.) 

Data Import

Manually importing your financial information from prior returns can be a messy, time-consuming, hair-pulling affair. The good news is that both TaxAct and TaxSlayer come with import capabilities:

• TaxAct: You can import basic data from last year's returns you filed through TaxAct, and you can import data from other tax programs, such as TurboTax or H&R Block, with PDFs. Users can also import from several banking and payroll institutions.
• TaxSlayer: You can pull data from another tax program if the documents are in PDF format. But when it comes to paid editions, TaxSlayer has slightly more robust capabilities, such as importing data from specific forms and types of files.

Tax Pro Help

TaxAct offers help from its support staff across all tiers, free and paid. However, tax pro assistance, called Xpert Assist, comes at a price this year. This add-on allows you to connect one-on-one with a tax expert to get all of your questions answered. You can even request for an expert to review your return before you file.

On the other hand, TaxSlayer only offers tax pro guidance with its Premium and Self-Employed editions. However, its Premium edition does come with a “fast-pass” equivalent to jumping to the top of the queue with email and phone support. 

Guarantees

Two common guarantees that tax preparation software platforms offer are a maximum refund guarantee and an accuracy guarantee.

TaxAct offers a maximum refund guarantee: If you get get a higher tax refund or lower tax amount due with another tax preparation company, TaxAct will refund your price you paid to use TaxAct and the difference. TaxSlayer also offers a guarantee to ensure you get the largest refund, but it will only refund the amount you paid to prep and file your taxes.

As for accuracy guarantees, TaxAct offers up to $100,000 protection; if they make an error on your tax return, they'll pay out up to that amount. TaxSlayer will also reimburse you for any penalties or interest charges you owe because of any errors on their end. However, it's worth noting that TaxSlayer's Simply Free product is excluded from this guarantee.

Audit Protection

The good news is that both tax preparation online platforms offer auditing services.

TaxAct partners with a third-party tax audit defense company, ProtectionPlus, to provide audit protection for up to three years after you file your tax returns. Audit protection does come with an added fee, but it awards you a year's worth of identity theft resolution and a preparer error guarantee. Filers who use TaxAct can also call in to TaxAct’s Customer Care team to ask questions regarding any IRS notice they received to better understand the next steps in the audit process. This is free of charge.

TaxSlayer's audit protection is only available for those who opt for the Self-Employed and Premium products, but their Audit Assistance also works with you to resolve audit inquiries up to three years after your return is accepted.

Customer Support 

Customer service help can be critical when you're filing taxes, and here's how it stacks up for the two tax prep companies:

• TaxAct: Customer support is available via email and phone (Monday through Friday, 8 a.m. to 5 p.m.). During tax season, help is available seven days a week with extended hours on certain dates.
• TaxSlayer: The customer support team is available via email and phone. Live chat is also available, but only with the Premium and Self-Employed editions. 

Mobile App

Only TaxSlayer technically has a mobile app, though TaxAct has a mobile-friendly website that works well on phones and tablets. Whether you use iOs or Android, you can look for tax breaks, prep and file returns and estimate your refund all on your tiniest screens.

Savings Accounts for Your Tax Refund

Check out our picks for the best high-yield savings accounts. One of these could be the perfect spot to park your refund—or a good place to set aside funds for your next tax bill.

Recommended High-Yield Savings Accounts

Bank Account	APY	Features	Learn More
BrioDirect High-Yield Savings Account Open Account	4.85% More Info *Annual Percentage Yield (APY) is variable and is accurate as of 11/15/2024. Rate is subject to certain terms and conditions. You must deposit at least $5,000 to open your account and maintain $25 to earn the disclosed APY. Rate and APY may change at any time. Fees may reduce earnings.	$5,000 min. deposit No monthly fee	Open Account
UFB Direct Portfolio Savings Account Open Account	4.31% More Info UFB Direct breaks balances into five tiers, but, currently, there is only one interest rate.	No minimum deposit No monthly fee	Open Account
SoFi Checking and Savings Open Account Member FDIC Member FDIC	0.50% - 4.20% More Info SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Only SoFi members with direct deposit are eligible for other SoFi Plus benefits. Interest rates are variable and subject to change at any time. These rates are current as of 10/31/2024. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet	No minimum deposit No monthly fee	Open Account
CIT Bank Platinum Savings Account Open Account	4.55% More Info Earn 4.55% APY on balances over $5,000. Balances of less than $5,000 earn 0.25% APY. Annual Percentage Yield is accurate as of November 13, 2024. Interest rates for the Platinum Savings account are variable and subject to change at any time without notice.	$100 minimum deposit No monthly fee	Open Account

Bottom Line

TaxAct is better for more customer service access: If you anticipate needing a bit more help as you prep and file your tax returns, you'll probably prefer the extended customer support hours TaxAct offers during tax season. If you need help from a tax pro, you can also get that with TaxAct, though it will now cost to use its Xpert Assist service.

TaxSlayer is better for budget-conscious filers: If you're on a lean budget and have a fairly simple tax situation, TaxSlayer could be the stronger choice. For many, it's less expensive overall. That said, cost is only one factor to consider when filing your taxes. It's a good idea to think about your particular situation and whether a more advanced software program could help you file properly.

FAQs

• Is TaxAct easier to use than TaxSlayer?

  Both enable you to import tax information and previous returns from other financial platforms. While TaxAct offers a no-frills experience and a simple user interface, TaxSlayer's navigation is easier to use.

• Does TaxAct or TaxSlayer give you the highest refund?

  Both TaxAct and TaxSlayer offer maximum tax refund guarantees. TaxAct offers your money back on what you paid for its software, plus any difference in your refunds or amount due. TaxSlayer's refund guarantee will give you back the amount you paid to use TaxSlayer's software and filing services.

• Can I use TaxAct or TaxSlayer for free?

  Yes, both offer free tax preparation and tax filing for filing a basic federal tax return.