With the tax season well underway, now is the perfect time to get the expert help you need to make filing your tax return as easy as possible.
For a limited time, TurboTax is offering promotions on its premium TurboTax Live service, giving you access to dedicated tax experts for free for simple tax returns or at a discounted price on more involved editions.
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TurboTax Live intelligently matches you with a dedicated tax expert specifically suited to your tax situation, offering unlimited one-on-one advice to help you through every step of your tax return. With TurboTax Live, you have access to an expert year-round, so you can have your burning questions answered by a professional at any time. Bilingual and Spanish-speaking tax experts are available as well.
You can even have your expert prepare, sign, and file your tax return for you as part of an optional Full Service (for an additional fee). For your peace of mind, you will also receive updates on the progress of your tax return and have your questions answered throughout.
Read on to find out how to pick the perfect TurboTax Live package for your unique tax-filing needs and take advantage of promotions to get industry-leading expert help this tax season for free or at a reduced price.
TurboTax Free Edition
Ideal For: Employees with a straightforward W2 filing who want a simple, low-cost solution to filing taxes.
If you earn a single income via employment and will be filing your taxes yourself with a W2 from your employer, TurboTax Free Edition is ideal for you. Designed for the simplest of tax returns, the TurboTax Free Edition is the perfect solution for a quick and easy tax return.
If you need a little help along the way, you can opt for TurboTax Live Basic, which is also intended for simple tax returns. However, it gives you access to a tax expert, who can help you with every step of your tax return as well as provide a final sign-off to ensure 100% accuracy.
Or, if you prefer the hands-off approach, upgrade all the way to TurboTax Live Full Service Basic to have an expert complete your tax return for you.
Enjoy TurboTax Live Full Service Basic for free if you file your returns by 3/31. Alternatively, if you file your tax returns yourself with the help of a tax expert before 3/31, TurboTax Live Basic will also be free. Offers valid for simple tax returns only.
Ideal for: Getting the absolute maximum tax deductions and credits.
Millions of taxpayers—including homeowners—may be eligible for tax breaks and credits that they may not even be aware of. With TurboTax Deluxe, you can file knowing you’re getting every tax deduction and credit available.
TurboTax Deluxe searches through over 350 deductions to find every tax break that applies to your profession and tax situation. It also seeks out education tax credits if you or your children attended college, trade school, or took classes for work, boosting your refund further.
TurboTax Live Deluxe additionally offers on-demand, one-on-one assistance with your assigned expert whenever you need help. Full service is also available.
From 1/17 through 2/21, get up to an additional $20 off TurboTax Deluxe (offer valid on any paid online federal product, including TurboTax Live).
Ideal for: Investors, rental-property owners, and management of cryptocurrency.
TurboTax Premier greatly simplifies the process of tax returns for investors of all kinds and boasts the ability to automatically import thousands of transactions from your financial institutions.
The extra tools available with TurboTax Premier allow you to easily set up new rentals, calculate rental depreciation, and track gains and losses for stocks, bonds, and crypto trading.
It also gets you the absolute maximum tax refund by searching from a database of over 450 tax deductions. Those who upgrade to TurboTax Live Premier benefit from additional guidance from a TurboTax Live expert at every step. Full service is also available.
Get up to an additional $20 discount on all TurboTax Premier packages, available 1/18 through 2/21 (offer valid on any paid online federal product, including TurboTax Live).
Ideal for: Small-business owners, freelancers, contractors, or other self-employed workers with more complicated earnings and expenses.
When your tax situation is a little more complex, TurboTax Self-Employed lets you take the stress out of tracking your earnings and expenses and helps you file an accurate tax return with the maximum deductions.
You will have access to a year-round tax estimator, allowing you to keep track of how much you should expect to pay at the end of the year. TurboTax Self-Employed also simplifies the tax return process with intelligent tools, including the ability to upload a picture of your 1099-NEC to automatically import all of the information into the correct forms.
In these more complex scenarios, TurboTax Live can be a particularly valuable resource, offering you access to a tax expert who has been assigned for their specific expertise in tax returns for freelancers or contractors with multiple sources of income and a diverse range of applicable expenses. Full service is also available.
File your return between 1/17 and 2/21 to get up to an additional $20 off all TurboTax Self-Employed products, including TurboTax Live (offer valid on any paid online federal product, including TurboTax Live).
TurboTax Live FAQ
TurboTax Live is an online service that connects you with a dedicated tax expert who will help you prepare your taxes. Your expert will give you step-by-step guidance, answer questions specific to your return, and even offer advice when you need it. For an additional fee, your TurboTax Live expert will even prepare and file your tax return for you.
You can contact an expert on TurboTax Live as many times as you like. There are no limits to the number or questions you can ask, and you will not be charged extra fees for additional interactions with your expert.
Connect with your tax expert online by logging into your TurboTax account and selecting the “Live help” button. Then select the “Connect with live help” button at the top of your chat window and enter your question. You will be given the option to select your preferred method for communicating with your tax expert — either via chat or using the SmartLook option. SmartLook lets you see your tax expert while you speak with them. (But they can’t see you.) Connecting with a tax expert on TurboTax Live is best done on your laptop or computer desktop; although, the mobile browser and app do provide some live-support functionality.
Unfortunately, TurboTax Live experts are not available 24/7. However, you can contact an expert from 5 a.m. to 5 p.m PT, Monday to Friday. Additionally, you can access all other features of your TurboTax package 24/7, including smart tools, educational resources, and self-guided tax preparation.
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